Privacy Policy

Order processing and contract performance 

We process personal data in order to: 

 process and manage orders; 

 confirm purchases; 

 prepare and manufacture products; 

 arrange delivery; 

 manage payments; 

 provide customer support; 

 process returns and refunds; 

 deal with complaints; 

 manage warranty and conformity requests; 

 communicate with customers regarding their orders. 

The legal basis for this processing is the performance of a contract or taking steps at the customer’s request before entering into a contract. 

Product and vehicle compatibility 

Where necessary, we may process information about the customer’s vehicle, such as make, model, year, engine, version, photographs, measurements or VIN/chassis information, in order to verify product compatibility. 

This processing is carried out where necessary to take pre-contractual steps requested by the customer or to properly perform the sales contract.

Customer accounts 

If you create a customer account, we process the information necessary to: 

 create and maintain the account; 

 authenticate access; 

 display order history; 

 facilitate future purchases; 

 maintain account security. 

The legal basis is the performance of the services requested by the customer and, where applicable, D6 4×4’s legitimate interest in maintaining the security and integrity of its website and customer accounts. 

Contact requests 

Where you contact D6 4×4 through a contact form, email or another communication channel, we process the information provided in order to respond to the request. 

Depending on the nature of the communication, the legal basis may be: 

 taking steps before entering into a contract; 

 performing an existing contract; or 

 the legitimate interest of D6 4×4 in responding to enquiries and managing business communications. 

Legal, accounting and tax obligations 

Personal data may be processed where necessary to comply with legal obligations applicable to D6 4×4, including: 

 invoicing; 

 accounting; 

 tax obligations; 

 consumer protection requirements; 

 warranty obligations; 

 product safety and traceability requirements; 

 responses to competent public authorities. 

The legal basis is compliance with a legal obligation. 

Fraud prevention, security and legal claims 

We may process information where necessary to: 

 protect the website and customer accounts; 

 detect or prevent fraudulent transactions; 

 investigate security incidents; 

 establish, exercise or defend legal claims. 

The legal basis is D6 4×4’s legitimate interest in protecting its business, systems, customers and legal rights, except where the interests or fundamental rights and freedoms of the data subject prevail. 

Marketing communications 

Where applicable, D6 4×4 may send marketing communications about products, services or company news. 

Where consent is legally required, marketing communications will only be sent after the user has provided consent. 

Users may withdraw consent or object to direct marketing at any time. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.